All shipping is ONLY via US Postal Service Priority Mail and Priority Mail International. Due to the COVID-19 situation and rising demand, we are extending processing and shipping from five (5) to seven (7) business days or faster. NOTE: we do not ship on Saturday and Sunday.
NOTICE!! We are not responsible for any delays including International shipments once they are accepted by USPS or any foreign mail service.
All orders are shipped with tracking and every customer receives immediate linked tracking information emailed to them (Please check your spam folders!). We have no say in foreign customs practices and take no responsibility for delayed packages once we have mailed them. No Refunds will be provided for issues such as mail delays, or lost packages – if you are experiencing delays or wondering where your order is, we can only encourage you to contact USPS or foreign post office to resolve the issue.
- Domestic shipments (USA) are FLAT RATE of ONLY $14.99
- International shipments are FLAT RATE of ONLY $39.99, up to 10 products, or 20lb (9kg). Take advantage and order in bulk for clubs or friends.
- Stated value for Customs will be actual cost.
- Domestic- 2-5 business days which includes Saturday. Some rural areas may require one additional day.
- International- 6-21 business days but can vary based on the time required by the Customs Service in each country for processing.
- Tracking emails are sent to an email address provided at the time of purchase. NOTE: check your SPAM/Junk folders before inquiring about the tracking info of your order.
- We will only accept and provide full refunds for new, unused, and unopened products within 10 days of initial delivery.
- All returned products are re-tested and inspected and the customer may be subject to restocking fees.
- We do not offer an individual part replacement, nor do we individually sell any replacement parts/components not listed with an SKU ID in our shop. If a new item is received damaged or defective out-of-box, return it to us within 10 days of receiving it and we will refund or replace your order.